RevGrow is a brand owned and operated by iWebGenics Private Limited. This Privacy Policy explains how personal data is collected, used, processed, stored, shared and protected when individuals or businesses use RevGrow.
This Privacy Policy applies to personal data processed by iWebGenics in connection with the RevGrow website, platform, applications, sales activities, customer support, and business operations.
When a business uses RevGrow to collect, upload, store, manage, or communicate with its customers, that business generally decides why and how its customer data is processed.
Every RevGrow business customer remains responsible for providing its own customers with an appropriate privacy notice and obtaining all legally required permissions and consent.
Payments may be processed through third-party payment gateways. iWebGenics may not directly store complete card, banking, UPI, or payment credentials when those details are handled by the payment provider.
We may collect information you provide when you request a demonstration, submit a form, contact support, report a technical problem, participate in onboarding or training, or communicate through email, telephone, WhatsApp, chat, or another channel.
The RevGrow business customer providing or collecting this information is responsible for ensuring that it has a lawful basis, valid permission, and all necessary consent to process the information.
RevGrow may allow businesses to manage communications through WhatsApp and other supported communication channels.
RevGrow business customers must not use the platform to send spam, deceptive communications, unlawful marketing, or messages to people who have not provided the permissions required by law.
iWebGenics does not claim ownership of customer lists, conversations, or other business data uploaded to RevGrow by its customers.
We will not intentionally access information through an integration beyond the permissions granted by the account administrator and supported by the relevant third-party service.
Where processing is based on consent, you may withdraw your consent through the method provided when consent was collected or by contacting us.
RevGrow may provide automated features such as message suggestions, conversation summaries, lead classification, workflow triggers, recommendations, customer-service automation, and business and communication analytics.
Information relevant to the selected feature may be processed to generate the requested output.
Automated or AI-generated outputs may be incomplete, inaccurate, or inappropriate. RevGrow customers must review such outputs before using them for customer communications or important business decisions.
Customer content will not be used to train unrelated general-purpose artificial-intelligence models unless this practice is clearly disclosed and supported by an appropriate legal basis or permission.
The RevGrow website and applications may use cookies, local storage, pixels, software development kits, and similar technologies to keep users signed in, remember preferences, maintain platform security, understand product usage, identify technical problems, measure performance and support marketing attribution.
Where legally required, non-essential cookies will be activated only after consent has been obtained.
iWebGenics does not sell personal data collected through RevGrow for monetary consideration.
RevGrow may allow users to connect third-party platforms, including WhatsApp, Meta services, payment gateways, analytics tools, email providers, and other business applications.
When an integration is enabled, information may be exchanged between RevGrow and the third-party provider. The third party may process information under its own terms and privacy policy.
RevGrow may also contain links to third-party websites. iWebGenics does not control the privacy, security, or content practices of those external websites.
iWebGenics and its authorised service providers may process or store personal data in India or other countries where relevant infrastructure or service providers operate.
Where required by applicable law, iWebGenics will use reasonable contractual, organisational, and technical safeguards for international data transfers.
iWebGenics takes reasonable technical and organisational measures designed to protect personal data processed through RevGrow against unauthorised access, alteration, disclosure, loss, destruction, and misuse.
No website, application, database, or internet transmission can be guaranteed to be completely secure.
If iWebGenics becomes aware of a personal-data breach affecting RevGrow, we will investigate the incident and take reasonable steps to contain, assess, and remediate it.
Where legally required, iWebGenics will notify affected customers, individuals, or relevant authorities.
iWebGenics retains personal data only for as long as reasonably necessary to provide RevGrow services, maintain accounts and subscriptions, complete transactions, fulfil collection purposes, meet legal obligations, resolve disputes, prevent fraud, maintain security and enforce contractual rights.
Retention periods may vary depending on the type of information, purpose of processing, account status, contractual requirements, and applicable law.
After the applicable retention period, information may be securely deleted, anonymised, or isolated from active use. Deletion from backups may occur according to established backup-rotation schedules.
Subject to applicable law and relevant exceptions, you may have the right to:
RevGrow may send product updates, newsletters, offers, and promotional communications where permitted by applicable law.
You may opt out using the unsubscribe link in an email, following opt-out instructions in a message, updating your account settings, or contacting RevGrow.
You may continue to receive essential service communications, including billing notices, security alerts, transaction confirmations, and important account updates.
RevGrow is a business-oriented platform and is not intended for individuals under 18 years of age.
iWebGenics does not knowingly collect personal data directly from children through RevGrow.
If you believe that a child has provided personal data without appropriate authorisation, contact us at revgrowbusiness@gmail.com.
iWebGenics may update this Privacy Policy to reflect changes in RevGrow’s services, technology, business practices, or legal obligations.
The revised policy will be published on this page with an updated “Last Updated” date.
Where a change materially affects how personal data is processed, we may provide additional notice through RevGrow, email, or another appropriate communication channel.
iWebGenics intends to process personal data through RevGrow in accordance with applicable Indian privacy and information-technology laws, including applicable provisions of the Digital Personal Data Protection Act, 2023 and related rules as they come into force.
Nothing in this Privacy Policy limits any privacy right that cannot legally be limited.
Contact RevGrow through our official support channel.